REFUND POLICY.

At Rehoboth Global Network , we are committed to the cause we support and deeply appreciate the generosity of our donors and supporters. We understand that circumstances can change, and we strive to ensure your experience with us is positive. Please review our refund policy below:

 

Donations

1. Refund Eligibility:

   • Donations made through our website are typically non-refundable.

   • If a donation was made in error, such as a duplicate transaction or incorrect amount, please contact us within 7 days of the donation date to request a refund.

2. Refund Request Process:

   • To request a refund, please email us at info@rehobothglobalnetwork.com with the following information:

     • Your full name.

     • The date of the donation.

     • The amount donated.

     • The reason for the refund request.

   • We will review your request and respond within 7 business days.

3. Approval and Processing:

   • If your refund request is approved, the refund will be processed within 7 business days.

   • Refunds will be issued to the original method of payment used at the time of donation.

   • Please note that processing times may vary depending on your financial institution.

 

Event Registrations and Merchandise

1. Event Registration Fees:

   • If you need to cancel your registration for an event, please notify us at least 7 days before the event date to be eligible for a refund.

   • Cancellations made after this period may not be eligible for a refund.

   • Refunds for event registrations will be processed within 7 business days of the cancellation request.

2. Merchandise Purchases:

   • If you are not satisfied with a product purchased from our online store, you may return it within 7 days of receipt for a full refund or exchange.

   • Items must be returned in their original condition, unworn and unused, with all tags attached.

   • Shipping costs for returns are the responsibility of the buyer unless the return is due to a defect or error on our part.

3. Refund Process:

   • To initiate a return or cancellation, please contact us at info@rehobothglobalnetwork.com with your order or registration details.

   • Once we receive your request, we will guide you through the process and provide further instructions.

Contact Us

If you have any questions or concerns regarding this refund policy, please do not hesitate to contact us at:

Rehoboth Global Network
info@rehobothgn.org

+27 73-703- 7318
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We appreciate your support and understanding.